Frequently Asked Questions
Where can I buy Red’s?
Find a store near you by using our store locator on the Find Us page.
Do Red’s products contain peanuts or tree nuts?
No. None of Red’s products contain peanuts or tree nuts, and the manufacturing facility where all our burritos are made is a nut-free facility.
Where can I find information about all potential allergens in Red’s products?
The packaging for individual items is the most accurate and up-to-date source for allergen and ingredient information. At Red’s, we recognize the needs of our consumers who have allergies or sensitivities to specific ingredients, and we take every precaution to ensure that cross-contamination does not occur at any point in the process. Our manufacturing facilities have the highest standards of cleanliness and follow documented and verified allergen handling policies. If you have questions about any Red’s product, please don’t hesitate to contact us at email@example.com.
Which of your products are gluten-free?
Several of Red’s breadless breakfast sandwiches are gluten-free. As defined by the FDA, gluten-free items contain less than 20 parts per million (ppm) of gluten. With all of our gluten-free items, we adhere to the FDA’s strict Allergen Cross-Contact Prevention guidelines to control incidents of cross-contamination. However, it is still critical that you refer to the ingredient list for each individual Red’s product to verify it’s suitable for you.
What are GMOs?
A GMO, or genetically modified organism, is a plant, animal, microorganism or other organism whose genetic makeup has been modified in a laboratory using genetic engineering or transgenic technology. This creates combinations of plant, animal, bacterial and virus genes that do not occur in nature or through traditional crossbreeding methods.
Does Red’s use GMOs?
No. Red’s only uses non-GMO ingredients.* We’re so passionate about the issue that we participate in the Non-GMO Project, an independent verification group dedicated to best practices for GMO avoidance. Learn more about the Non-GMO Project here.
*Our animal ingredients are non-GMO, but the food they eat may come from GMO grains.
What is annatto?
Annatto is the seed or extract of the achiote tree, which is indigenous to Central and South America, Mexico and the Caribbean. Annatto is used for its mild flavor and distinctive yellow-orange color.
Does Red’s use artificial colors or flavors?
Absolutely not! We never use artificial flavors, artificial colors or synthetic preservatives in our products. All of our ingredients are clearly marked on our labels and are ones you can recognize and understand. You might even have them in your own kitchen.
Does your animal protein contain antibiotics?
Never. The chicken, turkey, beef and pork ingredients we use are raised without antibiotics. And all our meats are nitrate-free.
Do you flash freeze your food?
Yes! We’ve found it’s simply the best, most natural way to lock in freshness and flavor without relying on artificial preservatives or artificial flavors. We flash freeze Red’s burritos and sandwiches immediately after we make them, using extremely cold, circulating air to freeze them quickly. (When food is frozen slowly, large ice crystals form in the food, drying it out and affecting the overall taste, flavor and freshness.)
Can I recycle your packaging?
In most areas, Red’s entree cartons can be recycled. But like you, we’re always looking for ways to further reduce the amount of waste that goes into our landfills. That’s why we’re continually working to make our packaging more sustainable.
Do you send out samples?
Unfortunately, we’re not able to ship samples of our food. But we regularly send coupons to our email members. Sign up here to join Club Rojo!
How do I request coupons?
We love to surprise our community with fun ways to enjoy more Red’s. Sign up for Club Rojo, our email club, to get special offers and to stay in the know on everything we’re cooking up! You can also follow us on Facebook or Instagram for special giveaways and opportunities to win free Red’s products.
Who is Red?
Our namesake, Red, was a lovable retriever mix our founder, Mike, adopted from a shelter in 2009, before Red’s All Natural Burritos was born. Red helped make us who we are, and his authentic, playful spirit is still with us today. Learn more about our story here.