Frequently Asked Questions
Purchase Information
Where can I buy Red’s?
Find a store near you by using our store locator on the Find Us page.
Can’t find your favorite Red’s products at your local store? Download our Product Request Form, bring it to your store manager and ask them to carry Red’s!
How do I request coupons?
We love to surprise our community with fun ways to enjoy more Red’s. Sign up for Club Rojo, our email club, to get special offers and to stay in the know on everything we’re cooking up! You can also follow us on Facebook, Instagram or TikTok for special giveaways and opportunities to win free Red’s products.
Can I buy directly from Red’s?
You can buy Red’s merchandise on our Gear page. Unfortunately, we can’t ship our food directly to you, but our online vendors can! Check our store locator to see which retailers offer online ordering.
Product Information
Are Red’s foods made in the USA?
All of our products are produced in the USA, the majority of which are made in our Red’s facility in South Dakota.
Do you flash freeze your food?
Yes! We’ve found it’s the most effective and most natural way to lock in freshness and flavor without relying on artificial preservatives. We flash freeze our Red’s burritos and sandwiches immediately after we make them, using extremely cold, circulating air to freeze them quickly. (When food is frozen slowly, large ice crystals form in the food, drying it out and affecting the overall taste, flavor and freshness.)
Burritos & Breakfast Sandwiches
Do Red’s products contain peanuts or tree nuts?
None of the Red’s burritos or breakfast sandwiches contain peanuts or tree nuts. They are made at our factory in South Dakota, which is a nut free facility.
Does Red’s use artificial colors, flavors or preservatives?
We do not use artificial flavors, artificial colors or artificial preservatives in our burritos or breakfast sandwiches. All of our ingredients are clearly marked on our labels and are ones you can recognize and understand. You might even have them in your own kitchen!
Does your animal protein contain antibiotics?
The chicken, turkey, beef and pork ingredients we use are raised without antibiotics and are also nitrate-free.
Ingredients & Allergens
Where can I find information about all potential allergens in Red’s products?
The packaging for individual items is the most accurate and up-to-date source for allergen and ingredient information. At Red’s, we recognize the needs of our consumers who have allergies or sensitivities to specific ingredients, and we take every precaution to ensure that cross-contamination does not occur at any point in the production process. Our manufacturing facilities have the highest standards of cleanliness and follow documented and verified allergen handling policies. If you have questions about any Red’s product, please don’t hesitate to contact us at customerservice@redsallnatural.com.
Which products are gluten-free?
Several of Red’s breadless breakfast sandwiches are gluten-free. As defined by the FDA, gluten-free items contain less than 20 parts per million (ppm) of gluten. With all of our gluten-free items, we adhere to the FDA’s strict Allergen Cross-Contact Prevention guidelines to control incidents of cross-contamination. However, it is still critical that you refer to the ingredient list for each individual Red’s product to verify it’s suitable for you.
Which products are vegetarian?
We offer a few vegetarian burritos including Huevos Rancheros, Organic Cheese Quesadilla and Organic Bean & Cheese. We also offer two vegetarian burritos with plant-based protein — Plant-Based Sausage Egg & Cheese and Plant-Based Beef Bean & Cheese.
Which products are vegan?
Currently Red’s does not offer any products that are vegan.
I am allergic to garlic and onion. How do I know what products contain these? Are they in your “spices” blend?
We understand how important it is to know exactly what’s in your food. While many of our ingredient lists include “spices” as a general term, we follow FDA labeling guidelines, which require common allergens and specific ingredients like garlic and onion to be declared if they are present. If these ingredients are not explicitly listed, they do not contain garlic or onion. If you have dietary restrictions or concerns about garlic or onion, we recommend reaching out to our customer service team at customerservice@redsallnatural.com for more detailed information about specific products.
Does Red’s use GMOs?
No. Red’s only uses non-GMO ingredients.* We’re so passionate about the issue that we participate in the Non-GMO Project, an independent verification group dedicated to best practices for GMO avoidance. Learn more about the Non-GMO Project here.
*Our animal ingredients are non-GMO, but the food they eat may come from GMO grains.
What exactly are GMOs anyway?
The Non-GMO Project defines a GMO, or genetically modified organism, as “a plant, animal, microorganism or other organism whose genetic makeup has been modified in a laboratory using genetic engineering or transgenic technology. This creates combinations of plant, animal, bacterial and virus genes that do not occur in nature or through traditional crossbreeding methods.”
What is Annatto, and why does Red’s use it?
Annatto is the seed or extract of the achiote tree, which is indigenous to Central and South America, Mexico and the Caribbean. We use Annatto in some of our recipes for its mild flavor and distinctive yellow-orange color.
Customer Support
I love your products. Where can I write a review?
Well, thanks! You can leave reviews for your favorite Red’s products directly on our product pages. Visit the Our Foods page, find the product you would like to review and click on the Stars below the product name. That will take you to the bottom of the page where you can leave your review.You can also find us on Facebook, Instagram or TikTok. And be sure to use #RedsFoods when you post your photos! You can also send fan love to customerservice@redsallnatural.com.
Have a question or concern?
If you have feedback, comments or questions, please contact us. We’re happy to chat!
Other
Who is Red?
Our namesake, Red, was a lovable retriever mix our founder, Mike, adopted from a shelter in 2009, before Red’s All Natural was born. Red helped make us who we are, and his authentic, playful spirit is still with us today. Learn more about our story here.
Do you send out samples?
Unfortunately, we’re not able to ship samples of our food. But we regularly send coupons to our email members. Sign up here to join Club Rojo!
Can I recycle your packaging?
We recently updated our carton packaging and they are now recyclable, as verified by the Paperboard Packaging Council. We’re excited about this progress and are continually working to make the rest of our packaging more recyclable and sustainable!
How can i apply to open positions at red’s?
We are thrilled that you’re interested in joining the team! Please visit our careers page to view our open positions and follow our application process.